Welcome to Bigflex.in / PerfectHealthNutrition.in. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree, please do not use our services.
1. Use of the Website
- You must be at least 18 years old or have parental/guardian consent to use this website.
- You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others.
- You are responsible for maintaining the confidentiality of your account and password.
2. Product Information
- We strive to display product details, prices, and availability as accurately as possible.
- However, typographical or pricing errors may occur. We reserve the right to correct any errors and cancel orders if necessary.
- Product descriptions are for informational purposes only. We recommend consulting a healthcare professional before using any nutrition or supplement product.
3. Orders & Payments
- All orders are subject to acceptance and confirmation.
- We reserve the right to limit the quantity of items or cancel any order.
- Prices are inclusive of applicable taxes unless otherwise stated.
- Accepted payment methods include credit/debit cards, UPI, net banking, and wallet services via secure gateways.
4. Shipping & Delivery
- Orders are shipped through reliable courier services.
- Delivery timelines may vary based on location and availability.
- Customers are advised not to accept any package that appears tampered with. Please capture a video while unboxing the product.
5. Return & Replacement Policy
- Returns are accepted within 7 days of delivery, subject to our Return Policy.
- Products must be unused, with seals, tags, boxes, and packaging intact.
- For any damaged or incorrect product, a complaint must be raised within 7 days, with unboxing video and images.
- Reverse pickup, if arranged, can take 5–7 working days. Refunds/replacements are processed based on product condition verification.
- 2-way shipping charges will be deducted from the refund in case of returns initiated by the customer.
6. Non-Returnable Items
- Opened or used consumables (BCAAs, Pre-workouts, etc.)
- Stock clearance or promotional items
- Products with tampered serial/UPC numbers
- Items without original packaging and accessories
7. Product Safety Notice
- Some products may form clumps due to hygroscopic ingredients. This is normal and does not affect product safety.
- Shake the container well before use.
- For any health concerns, always consult your doctor before consumption.
8. Intellectual Property
- All content on this site – including logos, text, images, and product data – is the property of Bigflex.in or its content suppliers.
- Unauthorized reproduction or commercial use is prohibited.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from product usage or site services.
- We are not responsible for delays or damages caused by courier partners.
10. Modifications
- We reserve the right to change or update these Terms at any time without prior notice.
- Changes will be effective once posted on the website.
11. Contact Us
For any queries or concerns, please contact:
📧 [email protected]
📧 [email protected]